EMAIL MANAGEMENT

Businesses can use artificial intelligence (AI) to intelligently reply to customers’ emails. Large companies can receive hundreds of emails every day. Paying an employee to read and respond to all of those emails would be impractical. This being the case, businesses can use AI to do that instead. In addition to having an AI do this, AI will be able to run all day and night meaning that emails will be responded to quickly whenever a customer has a question, comment, or concern.

CHATBOT

Businesses can also use AI for chatbot purposes; a chatbot is an AI whose job it is to act like a human in a text interface, like a text message, and have a conversation with them. This could be used for tech-support on businesses’ websites, or in a question form.

DATA MANAGEMENT

As a business, data can change very quickly. AI can track all of those changes and ensure that any conclusions based on that data is accurate and current.

CUSTOMER INTERACTIONS

AI can be used by a business to have the best customer interactions. AI can review data from the customer and provide relevant information that will help make the interactions with customers feel more natural.